Last updated: September 2026
This Privacy Policy explains how NYSuniverse ("NYSuniverse", "we", "our", or "us") handles information collected through nysuniverse.com (this "Website"). It applies only to this corporate website — our hosted platforms, including NysLink and NYScloud, each have their own separate Privacy Policy covering the tenant data processed on those services.
1. Information We Collect
We collect information in two ways:
- Information you provide directly — when you submit our contact form, we collect your name, email address, the subject you select (e.g. IT Enquiry, Zoho Solutions, AI & Innovation, General), your message, and any file you choose to attach.
- Information collected automatically — like most websites, we use cookies for essential site functionality (such as remembering your cookie preference) and, where you consent, for understanding how visitors use the site.
2. How We Use Information
We use the information we collect to:
- Respond to enquiries submitted through our contact form
- Operate, maintain, and improve this Website
- Understand aggregate visitor trends, where non-essential cookies are accepted
We do not sell your personal information, and we do not use contact form submissions for marketing without your consent.
3. Cookies
This Website uses a cookie banner to let you choose between essential-only cookies and full acceptance. Essential cookies are required for the site to function correctly (for example, remembering that you've already responded to the cookie banner) and cannot be disabled. Non-essential cookies, used only if you accept them, help us understand how the site is used. You can change your choice at any time by clearing your browser's local storage for this site, or through your browser's own cookie settings.
4. How We Protect Information
Contact form submissions are transmitted securely and are only accessible to NYSuniverse staff who need them to respond to your enquiry. We do not share the information you submit with third parties except where necessary to operate this Website (for example, our hosting provider) or where required by law.
5. Your Rights
You may ask us to tell you what information we hold about you, correct it, or delete it, by contacting us using the details below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
7. Contact Us
Questions about this Privacy Policy can be sent to manager@nysuniverse.com, or via our contact form.